The Next Step: Service Design
Presented by: Harikrishnan Menon
15 years ago
| 24 interested

After functionality came usability, then user experience and the new kid in the block is Service Design. It is what it sounds like- designing services. For eg, designing the service and experience that you receive at KFC. Its a bit of all- graphic and interior design, experience design, user research, user testing, psychology and more.

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