the next step: Customer Experience Design
10 years ago
| 62 interested
how do you design the ultimate experience for a customer, beyond the boundaries of the screens? providing memorable experiences through all the touch points, which a customer uses to interact with a business. The session covers a lot of stories from the field, and how CX is a natural extension of User experience
Session difficulty level: Intro/101
62 Interested
nikhil-jois•harimenon•aditya_kanade•trisha_agarwal•sathyabhat•priyabrata_dash•amanmanglik•prabhakar_singh•vinod_gangal•rishi_mazumdar•neha_dhanwani•rahul_kondi•santhosh•vigneshwar-poojar•sreeharsha-bg•shreeharshatv•harimenon•vbasapur•atulkc•sai_venkata_srinivasan_saripalli•urja•kathavates•navin_agarwal•harimenon•ramesh_v_r•sreekanth_ps•crazyfundu•abhishekagarwalla•harimenon•aneeskdr•pnh•harimenon•shubham_mishra•harimenon•deepak_adiga•anand_raj•binnyva•savioseb•niraj-kumar-bhandari•vasudhendra-badami•juhulmania•shab_majeed•jithin_velayudhan•surehsuri29•nithin-jois•gagan_preet_singh•sabaripvi•ulhaspa•rudalf_romero•harimenon•mr-prachurjya-das•spandana_cheruvu•shiva_cva•t-naveen•seeniyau•satish_a_g•prashanth-t-n•rhlvenugopal•dheer-lalit-gupta•abhishek-pathak•sony_kadavan•croozeus
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