When & Where
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the next step: Customer Experience Design
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how do you design the ultimate experience for a customer, beyond the boundaries of the screens? providing memorable experiences through all the touch points, which a customer uses to interact with a business. The session covers a lot of stories from the field, and how CX is a natural extension of User experience

Session difficulty level: Intro/101

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    When & Where
    SEPT 21
    TWO THOUSAND AND NINETEEN
    8:00
    IN THE MORNING
    DAYANAND SAGAR UNIVERSITY, SCHOOL OF ENGINEERING
    HOSUR ROAD, KUDLU GATE, BANGALORE (NOT KUMARSWAMY LAYOUT)
    SPET 21
    TWO THOUSAND AND NINETEEN
    8:00
    IN THE MORNING
    DAYANAND SAGAR UNIVERSITY, SCHOOL OF ENGINEERING
    HOSUR ROAD, KUDLU GATE, BANGALORE (NOT KUMARSWAMY LAYOUT)